New RTV Photography Director & Tour Track Policy Changes

In April of 2014 RTV recruited Elizabeth Tiffany (Liz) as RTV’s new
photography director. Liz comes to RTV with a professional photography
degree and seven years of experience in sales and business management. 
Over the last several months Liz has been overhauling and reorganizing
the Fusion Tour Track system to handle thousands of orders a month
versus hundreds of orders.  This includes the rewriting of all
photographer instructions and style guides for each RTV national account
in a much more logical manner, developing RTV’s new upper tier
professional photography program, and implementing new Tour Track
guidelines and policies.

As you can imagine this has been an
incredible undertaking for Liz and the entire Tour Track team. These are
all vital steps that Liz and her team are taking to make things easier
and more efficient for our virtual tour photographers and national accounts.

following are a few things that you will notice right away and should
be aware of as new Tour Track jobs are assigned to you:

First of
all you will notice that Tour Track instructions are broken down on a
per-package basis and can be found under the “View Notes” section of
your order.  Please make sure you check here for your updated

Next you will see in your instructions that we have
increased mileage payouts to .56 / Mile. If you require mileage in
ORDER. Mileage will NOT be paid out unless you ask for it BEFORE
accepting the order.  The RTV Tour Track team will always strive to
choose virtual tour providers that do not require mileage and qualify
for the shoot over those who qualify and ask for mileage so make sure
you’re staying competitive, or jobs will pass you by.

RTV has
made a new policy that will give you TWO (2) attempts to successfully
complete a Tour Track job.  If you do not successfully complete the job
after two attempts RTV will appoint another photographer and you will
not receive payment for that job. You will notice too that the Tour
Track team will be doing a MUCH better job detailing out comments as you
complete each job.  Training classes will be given to those that need
extra help by RTV’s on staff photography trainer.

immediately, you will begin to notice slightly higher payouts on some
accounts. As RTV’s Tour Track  contracts expire, the National Sales
department will begin stepping clients into higher priced virtual tour
and photography packages. Higher payout of course comes with more
expectations from our photographers such as an increased image quality, a
mandate on bracketed shots, no window blowout, and making sure all Tour
Track instructions are carefully followed.
On that note, we
will be announcing a fee schedule that will be included in our Tour
Track Guidelines PDF.  This is a fee schedule that RTV will use to
charge back to photographers should they not follow Tour Track
instructions. Often when Tour Track instructions are not followed, RTV
must put in extra time and effort to properly complete the job. Fees
will be charged on a variety of items including, but not limited to,
naming images, having to rebuild a virtual tour, image stitching, HDR
processing, organizing photos, and fixing overexposed windows.  Please
keep an eye out for the fee schedule in our up and coming Tour Track
Guidelines PDF.

Finally, and most importantly, Liz and the Tour
Track team would like you to take this opportunity to update your Tour
Track section in the  Pay close
attention to each switch on the Tour Track profile.  Be honest, and only
choose the switches that apply to your abilities and hardware.  Please
pay special attention to the mileage section.  The mileage here
indicates the round trip distance that you are willing to travel before
you would charge for mileage.  This section gives RTV a good idea as to
how far we can send you.  Remember that whenever possible RTV will use
the closest qualified virtual tour provider as to avoid paying out
mileage. When mileage is continually paid out in an area, that area
becomes a HOLE in the RTV network. That’s when we begin looking for a
provider to cover an area.

Don’t forget to update your virtual
tour gallery within your Fusion virtual tour software system!  Your virtual tour gallery posted on your tour track setup
page is our only way of knowing what you’re capable of.  Below are a
couple of sample virtual tour gallery tours that you can use as a model
to create your own.  Once your gallery tour has been completed you can
use a virtual tour credit and make the tour active for marketing
purposes, or you’re free to leave the gallery tour inactive and simply
used as a Tour Track Gallery Tour.

Thank you for your continued support!


Team RTV
Virtual Tour Software & Professional Photography Services
Order a virtual tour – 866-947-8687