Another Smooth Virtual Tour Company Start up

My name is Kim Harrison.  I live in CA and I had discovered RTV online back in April before the new Fusion virtual tour system was officially released. I’m sure like many of you too out there sitting on the fence, I did not think I could build a success virtual tour business by myself.  There were so many options out there.  One shot lens technology, straight video tours, still image only tours with a pan and scan.  There were companies that were hosting only and looked to offer little to no support on the start up. There were companies that just sold software and you were completely on your own. Then there was RTV. Ahhhh…so refreshing. Finally a company that could work with you at any level of expertise, gave you the “Straight Talk” and helped get you going. The sales team was very gracious with their time and wished me well, no pressure. 

A few months later I met a young man, a website builder whom I contacted with some issues I was having with my sites.  One thing led to another, and we have become business partners.

One of the first things Dexter did was to caution me on my spending habits, in the sense that I wanted the best tools to grow our business, (marketing.)  One day I said, “Dexter, check out this virtual tour company.”  It was the RTV website and Fusion was live…and AMAZING!

Dexter was quiet, staring at the screen for a few minutes, flipping through the pages.  All he said was “We need this…NOW!”

I am telling you, we were pretty jazzed to see our virtual tour equipment arrive, especially the camera.  The people at the other end really walked us through the process.  Ben got the virtual tour software set up on my PC over the phone, then we were scheduled for our over the phone training.  In the meantime We did a ‘360 virtual tour’ of my living room.  The virtual tour looked better than my room does in person!  We were hooked.

Next was our training session. It was fun and our personal trainer made sure we weren’t going to mess up our work.  Cool.  And he worked with us late, on a Friday no less!! Seriously. WOW!

Before we knew it we received a phone call from Jacque in the RTV Tour Track department.  Apparently we had already ‘passed’ the Tour Track qualifications and we received our first virtual tour dispatch with a $250 payout! RTV said they would send us virtual tour jobs but they also told us not to expect them or count on them but here it was. Another WOW moment. 

Dexter did the photos, and I was ready to work on the virtual tour with him, figuring between us we would know what to do.  As luck would have it, Dexter had a family emergency.  After meeting an obstacle (which turned out to not be a big deal) and was quickly resolved by a phone call, I uploaded my first virtual tour all by myself.

I also want to say that I called in after hours (the 3 hour time difference), but even the operator knew how to help me!  Ok, so I can’t stop saying great things about this company. 

After we finished our Tour Track job RTV sent an email to us with congrats and a little note that they would certainly be using us on more of the jobs they get from their national accounts.  They said they had 35 when we signed up back then and I’m guessing have more now. 

There just has not been a bad experience with this virtual tour company; just the opposite.  Maybe I am a little biased, being from the Midwest myself, but I don’t think that’s it. RTV is simply a great company all around and if you have looked around the web at virtual tours, it’s pretty obvious that your search ends with RTV. TONS of features backed by great service, amazing startup team, marketing, leads, and the list goes on. Thanks RTV and best wishes to all of you.  Our website is next!

Best,

Kim Harrison and Dexter Salazar
Order a virtual tour:  831-625-0978