One of our virtual tour providers just informed us that this afternoon, the Ann Arbor Area Board of Realtors received a call from an Associate Broker. This Associate Broker had received a phone call for a showing late yesterday. The caller gave their name, the name of a local firm and the firm’s correct phone number. The caller requested to show one of the agent’s listings and gave enough details to be convincing.
The Associate Broker (who was out with buyers at the time) recognized the firm name, knew the phone number was correct, and was convinced it was a legitimate request to show a home. She gave the caller the combo for the lock box.
The Associate Broker called the firm today to follow-up on the showing. When they asked for the name the caller had given them, they were told there was no one there by that name. The firm was small enough that it could quickly be determined that no one from that firm had shown that listing. The Associate Broker then went to the listed home and found the key missing from the combo box! Whether or not anything was missing from within the home is unknown at this time.
Many of our virtual tour providers are also licensed real estate agents. Our message to you: During these economically trying times, it is best to be extra cautious. If you are not 100% sure that the person on the other end of the phone is a licensed Realtor, don’t be afraid to ask them if you can call them back. Take extra steps to verify the person’s identity before releasing listing information. As in the story above; it can happen to anyone.
Virtual Tour Software