I came across RTV during a web search, since I had long ago purchased another program, and while trying to get information from the company about updates, etc., discovered that their web site was still up, but they had been out of business for over 6 months! So much for support.
After thoroughly researching other companies, I discovered RTV, and that is when I contacted you. During our discussion, you suggested that a great way for me to get started was to begin marketing the program, even though I was not signed up at the moment. With your help, and let me be emphatic here, it was real, genuine, full service help, I was able to begin marketing RTV's program, before becoming a provider!
As I proceeded, I had questions. You either answered immediately, or got back to me very, very qujickly! That kind of customer support (and remember, I wasn't even a customer yet) is a real rarity in today's market. You answered every question, made several suggestions, even providing me with material to use. Simply amazing!
I've been in business since I was old enough to start a business, and I'm now able to collect all my "pay-ins" from the government, so you can imagine that I've been around the block once or twice. I've worked with many, many corporations and businesses over the years, and I can say that RTV ranks very much at the top of my experience.
Upon becoming a provider, I've discovered that the entire company and all the employees I have thus far been in touch with, follow the same careful, considerate, pleasant, knowledgeable, rapid response kind of customer care that my sales rep gave me.
Perhaps I'm saying a bit too much, trying to really help people understand just what RTV embodies, but it is real, and, it is extremely unusual these days. I can only sum it up this way...if anyone out there is considering doing Virtual Tours, they would be making the mistake of a lifetime by not joining RTV. Having been an advertising photographer for 30 years, I think I'm in the position of being able to make that kind of judgement, both from a people perspective, and certainly from a technical vantage point. If someone is ready to get started, this company is their only right choice!
Thank you once again, from the bottom of my heart. You guys are fantastic!
Real Estate Professional