Virtual Tour Business Leads - Company Guidelines

Updated: 2/12/2008

Virtual tour business leads that are generated by RTV are distributed or dispatched out to Full Service Dealers in good standing with the Company. In dispatching business leads to RTV Full Service Dealers, the Company will use the guidelines listed below. RTV reserves the right to update these guidelines at any time without prior notice.

Dispatching Guidelines

Through its website and other marketing efforts, as well as through the acquisition and implementation of service agreements with international, national, and regional accounts, RTV collects business leads through a combination of website, email, or phone inquiries from businesses, real estate agents, and other individuals that are interested in virtual tour building services.

Upon gathering information from these business leads, RTV seeks to quickly and efficiently dispatch these business leads to the Full Service Dealers (FSD) based on the proximity of the FSD to the location of the service request.

As a matter of policy, RTV attempts to determine the source of the virtual tour lead. If for example, the lead comes from a real estate office that has been using a certain Full Service Dealer (FSD) for virtual tour services, RTV will attempt to steer this lead back to this same (FSD). However, the source of the lead is not always readily apparent. When faced with the option of multiple FSDs in a geographic area, RTV seeks to ensure that each dealer in the area gets a share of the available leads. If a FSD relocates from one Designated Market Area (DMA) to another, preexisting FSDs will be given priority of leads and order dispatches over relocated FSDs.

RTV reserves the right to distribute leads and order dispatches to FSDs at its own discretion. RTV makes no guarantees as to the frequency of dispatches to any FSD, regardless of any prior dealings between the company and the FSD. RTV may discontinue the use of any FSD at any time.