Attention RTV Virtual Tour Providers:
We have some exciting news for you. In addition to moving to our new, larger office space on the river, we’ve grown our staff to better service your needs. As many of you may already know, Ben Knorr has accepted a position at his father’s company, Knorr Marketing. Ben will be heading up a new furniture division for Knorr. In his absence from our support team, we have added three additional staff members to assist with trainings, setups and technical support.
We would like to welcome James Fewlass, James Zeits (JZ), and Brian Boyer to our team. We’ll be posting their bios real soon on our “Meet the Team” page. http://www.realtourvision.com/Virtual-Tour-Team.php
The new RTV support “Super” team will be online and ready to assist you Monday through Friday from 9:00 AM Eastern to 6:00 PM and comes with a very wide variety of computer knowledge and expertise. We’ve also recently introduced to you our new Skype support that can be contacted via Skype at RTVSUPPORT.
Our commitment is to provide our customers with not only the very best virtual tour software on the market but also the fastest response time to your emails, phone calls and SKYPE questions. We’re sure you’ll notice an overall better level of service than ever before!!
To ensure that your support requests are returned as quickly as possible, please send all of your support related e-mails to support(at)realtourvision.com. By sending your initial support email to support(at)realtourvision.com, you will take advantage of our new technical support ticket system. The first available support team member will be assigned to your support ticket and will then work directly with you.
We would like to thank you for your continued support and dedication to our brand.